Terms & Conditions

1. Definitions

In these conditions, unless the context requires otherwise:

1.1 ‘Buyer’ means the person who buys or agrees to buy the Goods from the Seller.

1.2 ‘Conditions’ means the terms and conditions of the sale set out in this document and any special terms and conditions agreed in writing by the Seller:

1.3 ‘Delivery date’ means the date specified by the Seller when the Goods are to be delivered:

1.4 ‘Goods’ means the articles which the Buyer agrees to buy from the Seller: and

1.5 ‘Seller’ means ‘Ind Fittings Ltd’.

2. Conditions Applicable

2.1 These conditions shall apply to all contracts for the sale of  Goods, software or services (the ‘Goods’) by the Seller to the Buyer to the exclusion of all other forms and conditions including any terms and conditions which the Buyer may purport to apply under any purchase order, confirmation of order or similar document.

2.2 All orders for Goods shall be deemed to be an offer by the Buyer to purchase Goods pursuant to these conditions.

2.3 Verbal offers are accepted only at the Buyers risk and the Sellers interpretation of any verbal instructions will be considered and agreed by the Buyer to be correct and valid.

2.4 Acceptance of delivery of the Goods shall be deemed conclusive evidence of the Buyers acceptance to these conditions.

2.5 Any variation to these conditions (including any special terms and conditions agreed between the parties) shall be inapplicable unless agreed in writing to the Seller.

3. Price and Payment

3.1 The price shall be the Sellers quoted price.

3.2 The price is exclusive of VAT which shall be due at the sale ruling on the sale of the Sellers invoice.

3.3 Payment of price and VAT shall be due on the date stipulated by the Seller. Payment is due 15 days from invoice date.

3.4 Interest on overdue invoices shall accrue from the date when payment becomes due from the day to day until the date of payment at a rate of 8% above National Westminister Bank plc’s base rate from time to time in force and shall accrue at such a rate as well as before any judgement. We reserve the right to refer any invoice which is not paid on the due date to our nominated debt collectors. By accepting our terms of credit, you will agree to be responsible for all collection costs, court fees and any of our legal costs. All these additional costs will become your responsibility and will be legally enforceable.

4. Goods

4.1 the quantity and description of the Goods shall be as set out in the Sellers quotation.

4.2 The Goods are subject to a continuing process of development and the Goods may not comply in all respects with the technical specifications set out in the Sellers catalogues or elsewhere, or be identical in all respects with he Goods of the same type previously supplied.

4.3 The Seller reserves the right to make any alterations without prior reference to the Buyer any reasonable change to any specifications of the Goods prior to despatch.

4.4 The product photos shown are for illustrational purposes only and may differ from the delivered goods.

5. Warranties and liability

5.1 The Seller warrants that the Goods supplied will at the time of delivery correspond to the description given by the Seller, except where the Buyer is dealing as a consumer (as defined in the Unfair Contract Terms Act 1977 Section 12 as amended and/or the Unfair Terms in Consumer contracts Regulations 1999 Regulation 3(1)). All terms, conditions, warranties and representations (whether implied or made expressly) whether by the Seller its servants or agents or otherwise (other than those express warranties set out in the current edition of the Sellers specification) relating to the quality and/or fitness for the purpose of the Goods or any of the Goods are excluded to the fullest extent permitted by law.

5.2 If the Buyer is able to show within the prescribed warranty period for the Goods that there is a substantial material defect in the Goods then the Seller will at its sole option as soon as is reasonable practice repair or replace faulty Goods or refund the Buyer the purchase price paid for those Goods PROVIDED THAT:

(I)  The Buyer informs the Seller within 3 days after the defect was discovered and then proceeds as instructed by the Supplier, including the prompt return, at the Buyers expense of any Goods claimed faulty:

(ii) the defect existed in the Goods at the time of delivery of the Goods or arose from the faulty materials or workmanship, was not reasonably discoverable upon inspection at the time of receipt, and did not result from any modification or alterations of the Goods by the Buyer, or from normal deterioration, or from improper or faulty connection, installation, handling, storage or use of the Goods by the Buyer, or failure of the Buyer to comply with any instructions provided by the Seller:

(iii) any trade marks or labels on the Goods have not been removed or mutilated.

(iv) the Seller is satisfied that the Buyer purchased the Goods from the Seller.

5.3 Replacement parts for the Goods may be purchased by the Buyer from the Seller but the Seller does not warrant that these will be compatible with other Goods purchased from the Seller either alone or as part of a system for any period longer than the prescribed warranty period for the Goods.

6. Delivery of Goods

6.1 Subject to stock availability, all orders received before 2.30pm are disptached for next working day (Monday to Friday, excluding bank holidays). If products are out of stock we will get in touch to inform about lead time for delivery. Our couriers deliver Monday to Friday, 9am – 5pm. Unfortunately we can’t guarantee exact delivery times or dates.

6.2 The Buyer shall make all arrangements to take delivery of the Goods whenever they are tendered for delivery.

6.3 The Seller shall not be liable for any loss or damage whatever due to failure by the Seller to deliver the Goods (or any of them) promptly or at all.

6.4 Notwithstanding that the Seller may have delayed or failed to deliver the Goods (or any of them) promptly the Buyer shall be bound to accept delivery and to pay for the Goods in full provided that delivery shall be tendered at any time within 3 months of the delivery date.

7. Acceptance of the Goods

7.1 The Buyer shall be deemed to have accepted the Goods 24 hours after delivery to the Buyer.

7.2 After acceptance the Buyer shall not be entitled to reject Goods which are not in accordance with the contract.

7.3 Notwithstanding the Sale of Goods Act 1979 Section 35A (1), acceptance of some of the Goods by the Buyer whether conforming to the contract or not, shall deprive the Buyer of the right to reject the rest of the Goods, whether they conform to the contract or not.

7.4 The Buyer must notify to the Seller any loss or damage to the grounds within 24 hours of receipt and the Goods will be held for inspection to enable a claim to be made on the carrier.

7.5 The Buyer shall immediately notify the Seller if the Goods are not received within 2 days of the date of invoice.

7.6 The Seller shall not be liable to the Buyer for late delivery or short delivery of the Goods.

8. Return of Goods

8.1 No Goods delivered to the Buyer which are in accordance with the contract will be accepted for return without the prior written approval of the Seller in accordance with the Sellers returns authorisation procedure and on terms to be determined at the absolute discretion of the Seller.

8.2 If the Seller agrees to accept any such Goods for return the Buyer shall be liable to pay a handling charge of 20% of the sales value excluding VAT, with a minimum handling charge of  £25.00 depending on the value of the Goods. Such Goods must be returned by the Buyers carriage paid to the Seller in their original shipping carton.

8.3 Goods returned without the prior written approval of the Seller may at the Sellers absolute discretion be returned to the Buyer or stored at the Buyers cost without prejudice to any rights or remedies the Seller may have.

8.4 There are some products that due to their characteristics and return suitability are excluded from our returns policy and cannot be returned.

8.5 You have seven days from the receipt of goods to tell us you want to return something, after this time returned can’t be accepted.

9. Title and Risk

9.1 Risk in the Goods shall pass to the Buyer on delivery to the Buyer or its agent, representative or carrier.

9.2 Following delivery the Goods shall remain the sole and absolute property of the Seller until all debts owed by the Buyer to the company (whether part paid, secured or otherwise) are settled.

9.3 Until title to any Goods has passed, the Buyer holds those Goods as bailee for the Seller.

9.4 In the event that any payment for all or any Goods is overdue or is likely to be unpaid the Buyer shall re-deliver those Goods on demand and authorise the Seller to enter any premises to remove those Goods.

10. Intellectual Property

10.1 The specifications and designs of the Goods (including all patents, copyright, design right or other intellectual property in them, whether registered or unregistered. In any part of the world) shall as between the parties be the property of the Seller. Where any designs or specifications have been supplied by the Buyer for manufacture by the Seller or to the order of the Buyer then the Buyer warrants that the use of those designs and specification for the manufacture, processing, assembly or supply of the Goods shall not infringe the rights of any third party.

10.2 In no case may any trade mark other than these applied by the Seller be marked or applied in relation to the Goods.

10.3 No right or license is granted under this contract of sale to the Buyer under any patent, trade mark, copyright, registered design or other intellectual property right except the right to use or resell the Goods.

10.4 The Seller does not warrant that the import, export, advertisement, or sale of the Goods will infringe the intellectual property rights of any third party, and shall have no liability to the Buyer in such case.

11. Exclusion of Sellers liability for indirect loss

The Seller shall be under no liability whatever to the Buyer for any indirect loss and/or expense (including loss of profit) suffered by the Buyer arising out of a breach by the Seller of this contract.

12. General limitation of Sellers liability

In the event of any breach of this contract by the Seller the remedies of the Buyer shall be limited to damages. Under no circumstances shall the liability of the Seller exceed the price of the Goods.

13. Notices

13.1 Any notice under or in connection with this contract of sale shall be in writing and shall be served by first class post or by hand on the party or send by recorded delivery or e-mail at to the address of the party set out in this contract or at to such address as may be subsequently notified by one party to the other.

13.2  In the absence of evidence of earlier receipt any notice shall be deemed to be duly served.

13.2.1 if delivered personally when left at the last known address of the addressee

13.3.2 if sent by recorded delivery 3 days after posting and:

13.2.3 if sent by e-mail, when received.

14. Insolvency or other default of Buyer

If the Buyer fails to make payment for the Goods in accordance with this contract of sale or commits any other breach of this contract of sale or if any distress or execution shall be levied upon any of the Buyers Goods or if the Buyer offers to make any arrangement with its creditors or if any bankruptcy petition is presented against the Buyer or the Buyer is unable to pay its debts as they fall due or if being a limited company any resolution or petition to wind up the Buyer (other than for the purpose of amalgamation or reconstruction without insolvency) shall be passed or presented or if a receiver, administrator, administrative receiver or manager shall be appointed over the whole or any part of the Buyers business or assets or if the Buyer shall suffer any analogous proceedings under foreign law all sums outstanding in respect of the Goods shall become payable immediately. The Seller may in absolute discretion and without prejudice to any other rights which it may have:

14.1 Suspend all future deliveries of Goods to the Buyer and/or terminate the contract without liability upon its part, and/or

14.2 exercise any of its rights pursuant to clause 9.

15. Set-off and counterclaim: Sellers clause

The Buyer may not withhold payment of any invoice or other amount due to the Seller by reason of any right of set off or counterclaim which the Buyer may have or allege to have or for any reason whatever.

16. Third Party rights

The provisions of the contracts (Right of Third Parties Act) 1999 shall not apply to this contract and a person who is not a party to this contract shall have no right under that Act to enforce any term of the contract.

17. Force majeure

17.1 Save for the Buyers obligation of payment under clause 3 neither party shall be liable for any default to any act of God, civil disturbance, malicious damage, strike, lockout, industrial action, fire, flood, drought, extreme weather conditions, compliance with any law or governmental order, fire, regulation, direction or other circumstances beyond the reasonable control of either party (Force majeure event).

17.2 Each party shall give notice forthwith to the other upon becoming aware of a Force Majeure Event, the notice to specify details of the circumstances giving rise to the force Majeure Event.

18. Sellers cancellation clause

The Seller may cancel this contract at any time before the Goods are delivered by giving written notice. On giving such notice the Seller shall promptly repay to the Buyer any sums paid in respect of the price. The Seller shall not be liable for any loss or damage whatever arising from such cancellation.

19.Law

These conditions and this contract shall be governed by and construed in accordance with English Law and the parties hereby submit to the exclusive jurisdiction of the English Courts.

20. Delivery

Our delivery prices relate to the UK. If you would like to order our products internationally, please call 020 3488 5845 where we will provide a quotation based on your location.